Careers

We're always looking for passionate, talented people to join our team. For full-time employees, we offer unlimited PTO, medical, dental, and vision insurance, and a WFH technology stipend. We are based in NYC and are currently working remotely with an anticipated hybrid. See our current openings below—if you see a role that looks like a good fit, submit your resume and a cover letter to careers@amicole.com. 

HEAD OF GROWTH

Role Overview: 

The Ami Colé team is looking for a Head of Growth to drive omnichannel growth strategies and own the ecommerce experience. This role reports to our CEO and will build a team of talented professionals.

What you’ll do...

• Develop & execute an omnichannel growth strategy; optimizing and scaling the performance of existing channels and testing, analyzing, and optimizing new ones
• Leverage community & customer loyalty as a core pillar of growth strategy to drive greater engagement & repeat purchase and maximize LTV
• Set performance targets & channel-specific KPIs; owning measurement and reporting across these channels (i.e., Email, SMS, Organic Social, Paid Media, and emerging DTC platforms)
• Collaborate with CEO & finance partners to forecast growth and establish budgets
• Drive continued improvement of retention curve and customer LTV; analyzing user behavior and site & channel performance to guide strategic decisions
• Recruit, mentor, develop talent; establish and manage team-wide performance metrics
• Work closely with VP of Operations to ensure seamless and impactful product launches to optimize customer experience
• Own the Ami Colé customer journey
• Incorporate new software and analytics tools to help us better understand our customer journey and optimize the path to purchase
• Partner with CEO and VP of Finance to forecast business growth and invest in highest ROI marketing opportunities
• Manage paid media partners/agency to optimize media spend, paid marketing strategies, and weekly management calls

Who you are...

• A growth-focused strategy driver: you specialize in inventing fresh and interesting strategies to grow a brand, build and iterate on systems & processes, and develop solutions to new and ongoing business challenges. You believe that building strong affinity and loyalty among customers is equally important to driving growth as top of funnel marketing.
• A data-driven decision maker: you’re highly quantitative and analytical with the ability to derive unique insights from varied data sources that optimize business performance. You have a clear ability to identify and assess highest impact business strategy initiatives.
• An experienced ecommerce leader: you have a proven track record of driving growth at an early-stage e-commerce brand, developing and scaling a successful digital-first customer acquisition strategy in a DTC environment, ideally with 3rd party omnichannel retail as well.
• A highly entrepreneurial leader and partner: you’re a player-coach who enjoys both strategic planning and hands-on execution. You demonstrate clear initiative and willingness to jump in and manage projects directly. You’re excited to join a company in its early stages where you can directly drive success and tackle challenges big and small.

Qualifications:

• Expertise working with Shopify, Klaviyo, marketing automation tools, and web analytics/optimization tools (e.g. Google Analytics, Google Optimize, Heap)
• Skilled in cohort analysis and attribution modeling
• Experience managing people and teams
• Experience managing budgets, forecasting, and successfully delivering against ambitious goals and revenue targets
• Strong technical understanding of systems, software and services that power a best in class ecom experience.